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Rental Agreement

Chase ‘N Rainbows Real Estate, Inc. RENTAL AGREEMENT

The State of Hawaii allows a maximum of three people in a studio, four people in a one bedroom, six people in a two bedroom, and eight people in a three bedroom.

This Rental Agreement (“Agreement”) is entered into by the undersigned guest (“Guest” or “you” or “yours”) and Chase ‘N Rainbows Real Estate, Inc. (“Manager”). You understand that Manager is the designated agent of the owner of the Unit (“Owner”) and is signing this Agreement as the agent of the Owner, and on behalf of and with authority from the Owner. This Agreement incorporates by reference the terms and conditions set forth in your Deposit Confirmation Letter.

Deposit Policy & Cancellation

A 5 night deposit per unit is due at time of booking. Payment in full is due 30 days prior to arrival. All monies are forfeited if cancelled less than 30 days prior to the arrival date, unless the unit is re-rented. For all reservations cancelled after receipt of the deposit, there will be a $75 cancellation fee.

Winter Reservations (December 16- March 1)

All reservations for the above dates must be paid in full by November 1. For reservations made after November 1, payment in full is due upon receipt. If the reservation is cancelled after November 1, all monies will be forfeited unless and until the unit is re-rented. **There is a 7 night minimum for all reservations between December 16- January 10.**

House RulesA full listing of the House Rules pertaining to your condo/property is located in the red binder left open on the dining table when you enter the unit upon check in. Please review these house rules as there may be warnings followed by penalties if violated. *Contact our office for copy of House Rules
This reservation is for quiet residential vacation accommodations only. Therefore, parties, receptions, luaus, events, and gatherings of any kind are strictly prohibited. No additional people beyond the maximum occupancy of the condo are allowed on the rental property at any one time.

Check-In is after 3:00 pm local time. Check Out is required by 11:00am on the day of departure. No late check-outs. If you are in the room after check-out time there will be a charge equal to one night’s rent plus tax.

Keys/Lockout Policy: Your check-in instructions with either a key code or key release request form will be provided to you prior to your arrival.  It is your responsibility to bring this information with you.  In the event a guest is locked out of the unit during the rental period, the guest may borrow a key by coming to the office.  After business hours, the guest must call (808) 870-6181 for assistance and an agent will meet the guest at the unit.  There will be a $50 charge for this service, and this is due at the time service is rendered.  There will be a $20-25 charge for any lost keys.

Lost and Found Items: We are not responsible for lost items. A $20.00 handling fee, plus postage, will be assessed for all lost & found items that have been recovered and returned to the guest.

Damage/Loss/Disturbance Policy: The unit is individually owned and decorated. Please do not remove any furnishings, equipments or items from the unit, including any linen, dishes or other items from the unit.  Guest will be solely liable for any additional costs, charges or expenses resulting from any damage, lost or stolen items or excessive check-out cleaning.   Neither Manager nor the owner of the unit will be responsible for any lost, stolen or damaged items.  Manager will use its best efforts to ensure that all equipment within the unit is in good working order, although neither Manager nor Owner guarantees that any equipment will not break down during your stay, and therefore such a breakdown does not constitute a breach of this Agreement or give Guest any right to any refund or rental adjustments will be made for any such mechanical failure.   In the event of a breakdown, Manager will use its best efforts to remedy the situation as soon as possible after notification of the breakdown.   Guest understands that there is no guaranty that properties adjacent to the unit will be free from disturbances, including but not limited to noise or inconvenience from construction, traffic or other guests or neighbors, and any such disturbance shall not constitute a breach of this Agreement or give Guest the any right to any refund or rental adjustment.  Guest also understands that Hawaii is located in a tropical climate, and that insects, rodents and lizards flourish in this environment.  Although Manager will use its best efforts to hold to a minimum your interaction with these pests during your stay, Guest understands that any contact by Guest with such a pest within or outside the unit does not constitute a breach of this Agreement or give Guest any right to any refund or rental adjustment.   Any issue that Guest has with the unit shall be immediately reported to Manager via the phone number listed in the rental unit’s directions and entry instructions.  Guest understands that Manager and Owner shall have a reasonable amount of time to restore rental to acceptable conditions, and that any issues presented to Manager by Guest after check-out can not be remedied and shall not constitute a breach of this Agreement or give the Guest any right to any refund or rental adjustment. 

NO SMOKING: The Hawaii legislature enacted State Law 295, effective November 16, 2006, which prohibits smoking in all enclosed or partially enclosed areas open to the public. Violations will result in fines.  All Chase 'N Rainbows units are subject to this new law.

Miscellaneous: This Agreement shall be governed by the laws of the State of Hawaii. Any dispute regarding performance or interpretation of this Agreement shall be held resolved by arbitration in accordance with Hawaii law before a single arbitrator in accordance with the prevailing commercial arbitration rules of Dispute Prevention Resolution, Inc. with the arbitration proceeding to be situated on the island of Maui; provided, however, that the arbitrator shall limit the proceedings in its discretion according to the economic nature of the dispute and that Owner or Manager may maintain an action in a court of competent jurisdiction in Hawaii with respect to any eviction or collection matter relating to this Agreement and for any injunctive relief required by Owner or Manager. The prevailing party in any such dispute shall be entitled, in addition to damages, to reasonable attorneys’ fees and costs. If any portion of this Agreement shall be invalid, void or unenforceable, such invalidity or unenforceability shall in no way affect the validity or enforceability of any other portion hereof. Any and all claims by Guest against either/or Manager or Owner for costs, expenses, or damages of any nature shall be limited to the rental amount of Guest’s stay, and Guest shall not be entitled to any consequential damages of any sort. Any unauthorized stay-over in the Unit will entitle Owner to two times the rental amount, in addition to any other damages incurred by Owner.

Security Deposit Waiver - This Security Deposit Waiver plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $3,000.00. Any damages that exceed $3,000.00 will be charged to the credit card on file. If, during a Stay at a Rental Property, an Insured Person, causes any damage to, or theft of, real or personal property of the Rental Property as a result of inadvertent acts or omissions, the Company will reimburse the Property Management Company on your behalf for the cost of repair or replacement of such property up to Maximum Benefit shown in the on the Schedule of Coverage and Services. The Security Deposit Waiver plan can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request Red Sky Travel Insurance to pay directly Chase 'N Rainbows any amount payable under the terms and conditions of the Security Deposit Waiver plan. Please contact Chase 'N Rainbows directly if you do not wish to participate in this plan or assignment. {Should you decline to purchase the Security Deposit Waiver coverage; you will be required to provide a refundable security deposit in the amount of $500.00 payable to Chase 'N Rainbows, Inc. via check payment in US Funds only. A credit card must be on file to cover any damages to real or personal property of the condo}

Please review this Rental Agreement ("Agreement") in its entirety. It will govern your rental arrangement and legally binds you ("customer") to the terms set forth above. This rental is conditioned expressly upon your acceptance without modification of the terms, conditions, and notice requirements set forth above.

I have read the Chase ‘N Rainbows Real Estate, Inc. Rental Agreement listed above. I agree and accept the terms of the Rental Agreement and to the Itinerary, Payment Schedule, Charges, Unit amenities (A/C vs. No A/C) as listed above in the reservation check out screen. I am also aware that my credit card will be charged for any expenses incurred.